Please read these terms carefully before using Snoox. By creating an account or using our services, you agree to be bound by these terms.
These Terms of Service ("Terms") constitute a legally binding agreement between you and T-Invent, LLC ("T-Invent," "we," "us," or "our"), governing your access to and use of the Snoox application, website, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you may not access or use the Service.
These Terms include an arbitration clause and class action waiver in Section 17. Please read that section carefully before using the Service.
You must be at least 13 years of age to use Snoox. By creating an account, you confirm that you are 13 years of age or older. Users between the ages of 13 and 17 represent that they have obtained parental or guardian consent to use the Service.
The Service is not directed to children under the age of 13. If we learn that a user is under 13, we will immediately terminate their account and delete all associated data.
To access the full features of Snoox, you must create an account by providing accurate, current, and complete information. You are responsible for:
You may not create more than one account per person, share your account with others, or transfer your account to any third party without our prior written consent.
Users who are California residents aged 13–16 have additional rights under the California Consumer Privacy Act (CPRA). Please review our Privacy Policy for details on how we handle data for minors in this age range.
Snoox is a recurring reminder platform that allows users to create, schedule, and deliver automated reminders to themselves and others via SMS text messages, automated voice calls, and AI-generated content including voice messages, audio jingles, and visual reminder cards.
The Service is delivered through:
SMS and voice call delivery is powered by Twilio's telecommunications infrastructure. AI content generation is powered by third-party AI service providers. We reserve the right to change, suspend, or discontinue any aspect of the Service at any time.
Snoox is provided "as is" and we do not guarantee uninterrupted availability. Scheduled maintenance, third-party outages (including Twilio), and other factors may affect service delivery. We are not liable for missed reminders due to service interruptions.
After the free trial period, continued use of Snoox requires a paid subscription ("Snoox Plus") at the current rate of $12.99 per month. Subscription fees are billed in advance on a monthly basis and are non-refundable except as expressly set forth in these Terms.
Each Snoox Plus subscription includes the following monthly allowances which reset on your billing date:
Unused allowances do not roll over to the following month.
Payments are processed through Apple In-App Purchases (iOS), Google Play Billing (Android), or Stripe (web). By providing payment information, you authorize us to charge your payment method for all fees incurred. You are responsible for all applicable taxes.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to Snoox Plus features until the end of the period for which you have paid. We do not provide prorated refunds for partial months.
New users are eligible for one (1) free trial period of thirty (30) days. The free trial includes:
No credit card is required to start the free trial. If you wish to continue using Snoox after your free trial expires, you must subscribe to Snoox Plus.
The free trial is available once per user and once per device or phone number. Creating multiple accounts to obtain additional free trials is a violation of these Terms and may result in immediate account termination.
When a subscriber exhausts any individual monthly bucket (e.g., SMS messages, voice call minutes, or AI generations) before the end of their billing period, they may purchase a Buy-Up Top-Up for $9.99 per top-up.
Each Buy-Up Top-Up resets the selected bucket to its standard monthly allowance. Top-ups are:
Top-up purchases are charged immediately to your payment method on file. You may purchase multiple top-ups in a single billing period.
You agree to use Snoox only for lawful purposes and in accordance with these Terms. You agree that you will NOT use the Service to:
You are solely responsible for ensuring that all recipients of your Snoox reminders have consented to receive automated calls and text messages from you. Sending reminders to individuals without their consent may violate the Telephone Consumer Protection Act (TCPA) and other applicable laws. T-Invent is not liable for your failure to obtain proper consent.
We reserve the right to suspend or terminate any account that we determine, in our sole discretion, is being used in violation of these Terms or applicable law.
The Service uses Twilio to deliver SMS messages and automated voice calls. Use of these features is subject to applicable telecommunications regulations, including:
You acknowledge that you are the "sender" of all reminders you create and are solely responsible for compliance with all applicable telecommunications laws. T-Invent provides the platform and is not responsible for the content of your reminders or your compliance obligations as a sender.
A recipient is never enrolled automatically, and Snoox never sends a message to anyone who has not first opted in themselves. After a sender personally invites someone they know — an ordinary text the sender sends from their own phone, containing a unique join code and link — the recipient opts in on their own: by texting JOIN <code> to the Snoox number, or by submitting the opt-in form at snoox.app/join/<code> with their own mobile number and agreement. Only after that does Snoox send anything, starting with a confirmation. If the recipient never opts in, or replies STOP, no reminder messages are sent. Consent is never pre-checked. See our SMS Consent & Opt-In page for the full flow. The following disclosures apply to the SMS program:
Consent to receive text messages is not a condition of any purchase. No mobile information or opt-in consent data is shared with third parties or affiliates for marketing purposes.
Snoox uses artificial intelligence to generate unique reminder content including voice messages, audio jingles, visual reminder cards, and text messages. By using AI-powered features, you acknowledge and agree that:
T-Invent reserves the right to modify, limit, or discontinue AI-powered features at any time and without notice.
The Service, including all software, design, text, graphics, logos, audio, and other content created by T-Invent, is owned by T-Invent, LLC and protected by United States copyright, trademark, and other intellectual property laws. The Snoox name, logo, and brand marks are trademarks of T-Invent, LLC.
You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse engineer any of our software, without our prior written consent.
You retain ownership of the reminder content, messages, and other materials you create using the Service ("Your Content"). By using the Service, you grant T-Invent a limited, non-exclusive, royalty-free license to process and transmit Your Content solely for the purpose of providing the Service to you.
You represent and warrant that Your Content does not infringe any third-party intellectual property rights and complies with all applicable laws.
Your use of the Service is also governed by our Privacy Policy, available at snoox.me/privacy-policy, which is incorporated into these Terms by this reference.
By using the Service, you consent to the collection and use of your information as described in the Privacy Policy. Key data practices include:
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
T-Invent does not warrant that:
Reminder delivery depends on third-party telecommunications providers (including Twilio) and recipient device availability, which are outside of T-Invent's control.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL T-INVENT, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
IN NO EVENT SHALL T-INVENT'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO T-INVENT IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
Snoox is not a medical device and is not intended for use as a medical reminder system for critical health situations. Do not rely solely on Snoox for medication reminders where a missed dose could result in serious harm. Always consult a healthcare professional for critical medication management.
You agree to defend, indemnify, and hold harmless T-Invent, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
You may terminate your account at any time by using the "Delete Account" feature in the app Settings menu or by contacting us at support@snoox.me. Upon deletion, your account data will be permanently removed from our systems within 30 days.
We may suspend or terminate your account immediately and without prior notice if we determine, in our sole discretion, that you have:
Upon termination for any reason, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination will survive, including Sections 10, 12, 13, 14, 16, and 17.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
T-Invent, LLC is incorporated and headquartered in the State of California. For any disputes not subject to arbitration under Section 17, you agree to submit to the personal jurisdiction of the state and federal courts located in Orange County, California.
California residents may have additional rights under state consumer protection laws, including the California Consumer Privacy Act (CCPA/CPRA), the California Automatic Renewal Law (ARL), and the California Unfair Competition Law. Nothing in these Terms limits any rights you may have under applicable California law.
This section requires you to resolve most disputes through binding arbitration rather than in court and waives your right to participate in class action lawsuits.
Before initiating any formal dispute resolution, you agree to first contact us at legal@snoox.me and attempt to resolve the dispute informally. We will try to resolve the dispute within 30 days of receiving your notice.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
The arbitration will be conducted in Orange County, California, or remotely if both parties agree. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND T-INVENT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or other emergency relief.
We reserve the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account.
For material changes that adversely affect your rights, we will provide at least 30 days' advance notice before the changes take effect, as required by California law.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
✉ General: hello@snoox.me
✉ Legal inquiries: legal@snoox.me
✉ Support: support@snoox.me
📍 Mailing address: T-Invent, LLC, Rancho Santa Margarita, CA
🕑 Response time: We will respond to legal inquiries within 10 business days.